DEV Services
For DEV customers, who would like to install, configurate or insure their DEV products for future requirements, we offer you a range of services covering each of these needs.
Choose from three different service packs, depending on the kind and duration of support you may need. Just when you buy your DEV device!
- Support Packs: 2, 5 to 10 years for remote and online priority support
Description, PDF - Silver Service: Support Packs plus repair and load of DEV devices within 5 working days Description, PDF
- Gold Service: Support Packs plus replacement of DEV devices within 24 hours for 7 days a week Description, PDF
Overview about all DEV services with a comparison of the features:
Download service comparison
The DEV Hotline can be contacted via a special service number. The Support Center will call you back within three hours to provide a problem-solving strategy. Customers who choose one of the three service packages receive up to ten years of fast and personal support. More than that: They also receive an extended warranty on the purchased device.
To get an overview about all DEV services with a comparison of the features please click here.
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